FAQs

Shipping & Delivery

How long does it take to get my order? 

Once you’ve placed your order, it will take 1-3 business days for us to process and ship your order out. Shipping time varies based on the speed and carrier you selected at checkout.  

Does Grit & Glory ship for free? 

As a small business, we are unable to offer free shipping. We do everything we can to keep shipping costs low, including offering you your choice of carrier and shipping speed at checkout.  

Does Grit & Glory ship internationally? 

At this time, we only ship within the USA. 

What about pre-sale/backorder shipping? 

Occasionally, we pre-sell or take backorders. Orders of those items will be processed and shipped within 1-3 days of us receiving the inventory. 

Returns & Refunds 

Does Grit & Glory offer full refunds? 

Yes! If you are not 100% happy with your purchase, we offer FULL refunds. Your items must be unworn, unwashed, and undamaged to qualify. We do not offer refunds on Final Sale items. 

How do I start the return/exchange process? 

Simply click HERE to start an EASY return or exchange. 

How long do I have to return or exchange my items? 

We accept returns and exchanges within 30 days of your fulfillment date. Click HERE to start a return or exchange. 

Who pays for return/exchange shipping? 

For exchanges, we will cover the cost of shipping your item(s) back to us and the cost of shipping your new item(s) to you. 

For returns, you will be charged a handling fee which will be taken off your refund total.

Can I exchange items? 

Yes! We offer FREE exchanges. You can either 1) exchange the same item for a different size or color or 2) apply the value of your exchanged item toward a different product.

Payments & Safety 

What forms of payment do you accept? 

We accept all major credit cards, including Visa, MasterCard, American Express, Discover, and Diners Club. We also offer secure payment options through PayPal, Venmo, Apple Pay, Google Pay, and Shop Pay.

Is my payment data safe with Grit & Glory? 

Absolutely! Your payment information is protected with industry-leading security measures. All transactions are encrypted with SSL technology, keeping your personal and payment details safe.

We also meet the highest level of PCI DSS compliance, the global standard for secure payment processing set by major credit card companies like Visa, MasterCard, and American Express.

Your security is our priority, so you can shop with confidence!

Is my personal information safe with Grit & Glory? 

Yes! We take your privacy seriously and will never sell, share, or trade your personal information with third parties. Any data we collect, including through cookies, is used only to improve your shopping experience and process your orders securely.